Customer training and support are important elements of our service to customers. We train customers in our facility when their equipment is being finalized and then train them onsite at their own facility when the equipment is delivered and assembled.
Our commitment to customer support also extends to maintenance strategies and services that improve overall equipment effectiveness (OEE), reduce downtime, and increase profitability. We offer maintenance and other services through our Grand Rapids and Detroit facilities. Additionally, our affiliations with Tooling Systems Group and Nachi Robotics Systems provide a global support structure that allows us to respond quickly and effectively to customers throughout the United States, Mexico, Europe, and China.